Privacy Policy
Last Updated: 30-10-2024
Welcome to Sahel Shifa Trading, your trusted online store for construction tools and accessories based in Riyadh, Saudi Arabia. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you shop with us on our WooCommerce website Sahel Shifa Trading
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following types of information:
- Personal Identification Information: This includes your name, email address, phone number, and billing/shipping address.
- Payment Information: Details required to process your payments securely, including credit or debit card information, which is processed by our trusted payment gateway.
- Order Information: Details about the products you purchase, any customizations, and any special requests related to your order.
- Device Information: We automatically receive information about the device you are using, including IP address, browser type, and operating system.
2. How We Use Your Information
Your personal information is essential to deliver an optimal shopping experience. We use the information we collect for:
- Order Processing and Delivery: Ensuring accurate order processing, invoicing, and delivery of products.
- Customer Support: Assisting with inquiries, resolving issues, and providing after-sales support.
- Website Improvement: Enhancing our website’s functionality, analyzing website traffic, and improving user experience.
- Marketing Communications: With your consent, we may send you promotional emails or SMS messages about new products, offers, or updates from Sahel Shifa Trading. You may opt out of these communications at any time.
3. Data Security
We take data security seriously. Sahel Shifa Trading implements industry-standard security measures to protect your information. We use Secure Socket Layer (SSL) technology to encrypt sensitive information transmitted online. Additionally, our payment processing partners adhere to PCI-DSS (Payment Card Industry Data Security Standard) requirements to ensure secure transactions.
4. Sharing of Information
Your privacy is a priority. Sahel Shifa Trading does not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share information with:
- Service Providers: Trusted third-party vendors who assist us in website operations, payment processing, and order fulfillment.
- Legal Compliance: Government authorities, if required by law, to respond to court orders, legal processes, or regulatory requirements.
5. Your Rights
As a customer, you have specific rights regarding your data, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your data where applicable, subject to legal and business record requirements.
- Data Portability: Request a transfer of your data to a third party.
For any requests or concerns about your data, please contact us at [contact email].
6. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and analyze website traffic. Cookies help remember your preferences and personalize your shopping experience on Sahel Shifa Trading. By using our website, you agree to our use of cookies. You may disable cookies through your browser settings; however, certain features may be limited as a result.
7. Third-Party Links
Our website may contain links to third-party websites for added resources or information. Please note that Sahel Shifa Trading’s Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Updates to This Policy
Sahel Shifa Trading may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any updates will be posted here with the “Last Updated” date. Please review this page regularly to stay informed about our data practices.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact us at:
- Email:info@sahelshifatrading.com
- Phone: 0551756122
- Address: Riyadh Al-Shifa ind. Badr Area, Imam Malik, Riyadh, Saudi Arabia.
